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Hey NYCferry, so, you screwed up and couldn't fit everyone going uptown off Governors Island. But we've been stranded at Pier 11 since 7.
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NYCferry If you don't have enough damn ferries, don't feed us some bullshit about it being late, just tell us so we can consider alternate transport.
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Because, dear NYCferry, these people have been waiting for longer then a ferry ride and a half and that's screwed up.
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NYCferry Between this and your app malfunctioning constantly this isn't a good look for the new management.
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NYCferry So @HornblowerNY, what the heck is going on?
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So here we are NYCferry and @HornblowerNY, it's 8:15, now the third scheduled ferry time and it's late
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NYCferry @HornblowerNY Ferry just arrived, now over an hour and a 15 minutes late. This is bad service and totally on you. How about a refund?
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NYCferry @HornblowerNY How about three vouchers, one for each boat that never showed up?