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Hey NYCferry, so, you screwed up and couldn't fit everyone going uptown off Governors Island. But we've been stranded at Pier 11 since 7.
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NYCferry If you don't have enough damn ferries, don't feed us some bullshit about it being late, just tell us so we can consider alternate transport.
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Because, dear NYCferry, these people have been waiting for longer then a ferry ride and a half and that's screwed up.
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NYCferry Between this and your app malfunctioning constantly this isn't a good look for the new management.