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robinberjon I mean... this is the most baffling thing in Zuboff's work. By naming it a "surplus" of user data she makes it very clear that the final products being sold are directly the result of users...
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robinberjon Her model of intervention & rendition makes it clear users are pushed into increasingly complex interactions *in order to create more surplus*. It's hard to see this cyclical push into more user data creation as fundamentally different from the pressure to work longer hours.
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robinberjon I agree, there's no simple answers, but I think we are missing, from every existing model and discussion I've read, the idea that user's labor to create data is even a factor in the system. Perhaps it is bigger, perhaps smaller, but I don't think it's a mistake to id it as labor.
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robinberjon Ironically, when it comes to 'from whose labor is the value created' Zuboff seems to make it very clear that it isn't the intervening systems anymore than the assembly line should be credited with the labor of the workers who are on it.