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"Google is quietly enlisting the help of small businesses to protect the nearly $2 trillion company from antitrust regulations. Google is telling small business owners that these bills would hurt their ability to find customers online" arstechnica.com/gadgets/2021/11/google-sends-anti-regulation-propaganda-to-small-businesses-using-google-maps/
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*sigh*
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There is a special irony in Big Tech's tactics with small businesses being centered around making them afraid that all change is bad change. Too bad they weren't so cautionary when using aggressive tactics to force small biz into listing on these platforms in the first place.
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Forcing interoperability with other services on the search page & showing interactive cards at the top of SERPs would absolutely be better for small businesses as it would force all these services to be more competitive and maybe offer better experiances or services to biz owners
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As someone who did web development & sold local ads to small businesses, I can tell you that Google Search listings are, along with Yelp, are banes of their existence, constantly glitching, shaking them down for money and being non responsive on moderation issues.
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Google Search pages free particularly bad. Constantly out of date, plagued by Google's trademark lack of customer support, & filled w/low quality reviews. Google knows this which is why it's only tactic is to threaten small biz that their lives would be even worse w/o...
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Because the big tech companies fear no competition, they have built out a network of Yelp, Facebook and Google listings with unclear open statuses, bad hours listings & out of date info they then take no role in maintaining. Hard to see how more competition could make this worse
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Even worse the big three all try to cheat off each other in a failed bid to stay up to date. Chronotope/1449783780651278341?t=aT_p9dLrIfhNQYjMKk_NDg&s=19
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A real 'free market for me but not for thee' vibe going here.
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