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Judging by current discourse this is still the most important issue in media twitter right now, right above the collapse of democracy and the death of the planet from climate change, so reupping this thread Chronotope/1110922464626950144
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Anyway, I am not a crisis manager but I think at this point everyone involved should just release an apology, incl. local ambassadors, because even if you didn't intend to be misleading, the people who you would depend on for operation feel mislead and honestly it costs nothing
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There's no reason not to just drop out a big apology post and have all involved sign it. 0 reason not to do that. I'm just tired of this event's news cycle going longer than a ton of way now important things.
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This isn't 20 dimensional chess. People's feelings are hurt and The Correspondent isn't listening or respecting that hurt and so people are getting angrier. It is entirely within their orgs hands to fix this.
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Exactly. It isn't just bad PR it's showing bad journalism chops to not empathize with your audience. wfederman/1111258638415523841?s=19
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